Hiring Now: IT Operation Associate

Overview

Are you a recent IT graduate excited to kick-start your career by working closely with project teams to ensure smooth digital operations? Join our team at Talentbank Group as a Junior IT Operations Associate! In this role, you'll play a vital part in collaborating with project teams to manage various digital aspects that drive our business operations.

Responsibilities (included but not limited to):

• Resources Management: Assist in the administration and maintenance of IT systems, including servers, networks, and software applications. Monitor system performance and troubleshoot issues to ensure optimal functionality and uptime.
• Technical Support: Provide technical support and assistance to end-users, including troubleshooting hardware and software issues, resolving technical problems, and answering IT-related queries.
• Software and Hardware Management: Install, configure, and maintain software applications, operating systems, and hardware devices. Perform software updates, patches, and upgrades as needed to ensure system stability and security.
• Software Compliance for Project Support: Ensure software used by project teams complies with licenses and standards, aligning with project goals. Regularly audit software to confirm it meets project needs, enhancing team efficiency and project
  success.
• Collaboration and Communication: Collaborate with project teams to assist in creating, managing, and optimising content on platforms like HubSpot, WordPress, and Instapage, ensuring engaging and effective digital experiences.
• Documentation and Reporting: Maintain accurate documentation of IT systems, configurations, procedures, and troubleshooting guides. Generate reports on IT-related metrics, trends, and performance indicators for management review.
• User Training and Education: Provide training and guidance to end-users on IT systems, applications, and best practices to enhance their technical skills and knowledge.
• Quality Assurance: Assist in domain registration and configurations, ensuring a strong online presence and aligned brand identity. Support mobile optimisation efforts, contributing to a seamless user experience across devices during project rollouts.
• Communication Channel Support: Contribute to email workspace management, helping streamline communication tools for enhanced team productivity during project lifecycles
  
  

Requirements:

• Proficiency in HTML, CSS, and JavaScript, allowing you to make impactful website modifications to support project goals.
• Well understanding of UI/UX design principles, enabling collaboration with project teams for user-friendly digital experiences.
• Familiarity with mobile optimisation techniques to ensure responsive design during project phases.
• Strong problem-solving skills to assist in troubleshooting technical issues related to server management and domains.
• An eagerness to learn and contribute to the implementation of new software solutions that align with project requirements
  
  

Compensation & Allowances:

• Competitive salary package with additional perks (Basic Salary + Parking Credit).
• Various allowances provided (petrol, toll, meals).
• Comprehensive fringe benefits, including healthcare, wellbeing packages, and leave entitlements.
  
  

Professional Growth & Career Advancement:

• Opportunities for career advancement and promotions.
  
• Support for attending seminars, courses, and events related to professional growth.
  
• Exposure to digitisation through the exploration of various software, fostering skill development.
  
• Open concept workstation, contributing directly to the company’s growth, and a fast-paced, dynamic office environment.